Allison S.If you're looking for IT and Cybersecurity expertise in both public and private sectors, I highly recommend Custom Technologies. Their team members possess an impressive level of knowledge, combined with a friendly and proactive can-do attitude. They are also highly responsive and excel in project management and implementation, making them both efficient and effective.
Personally, I have been working with Custom Technologies for eight years as our third-party IT company. I can attest to the fact that they are an intelligent, professional, and caring group of individuals with a fantastic work ethic. They have helped us develop, implement, and establish a range of programs, from simple electronics identification to the complex Department of Defense Cybersecurity program.
Custom Tech is committed to providing the attention and solutions that your company needs, with a significant impact on your business. I highly recommend that you reach out to them to see what they can offer you for your IT needs.
Steve O.For the past 7 years, I've had the pleasure of working with your team and have been thoroughly impressed with the service I've received. Despite not being tech-savvy, I rely on your services and appreciate that you treat me as if I am not technologically challenged. You always encourage me to ask questions if I'm unsure about something.
Whether I reach out to you via phone or email, I always receive a prompt, courteous, and professional response. Even if you can't resolve my issue right away (which is rare), I trust that you will expedite a solution and keep me informed without my having to follow up.
I struggle to find new superlatives to express my complete satisfaction with your team. Each member is personable, highly knowledgeable, and a joy to work with. They are always approachable and eager to alleviate the stress that arises when I encounter tech issues that prevent me from doing my job.
I wholeheartedly recommend Custom Technologies to other companies without any hesitation. You are like an extension of our business's family, and it's reassuring to know that there's someone out there who provides excellent customer service.
Rodney D.Since partnering with Custom Technologies, our aerospace company has experienced a significant transformation in our IT maintenance. Gone are the days of reactive troubleshooting and diagnosis, thanks to their proactive approach using remote monitoring and management. They identify and resolve potential issues before they become a problem, freeing us to focus on what we do best.
But it's not just their approach that sets them apart. Their responsiveness to assist and support us is unparalleled, ensuring minimal downtime. We've worked with other IT firms in the past, but none have come close to the level of care and attention that Custom Technologies provides.
If you're on the fence about choosing an MSP, I highly recommend Custom Technologies. Their management team and employees go above and beyond to build relationships and show genuine interest in our organization. They truly make us feel like they're a part of our team.
Overall, our experience with Custom Technologies has been exceptional. We're grateful for their partnership and the impact they've had on our company's success.
Liz H.We have been utilizing Custom Technologies Inc. for the last year. As a small business with a growing staff, having a resource like this that can take care of the worries that come with today's technology is a MUST! Having their team on call and able to respond to us with the ease of one call or a simple ticket submission means that our staff can get a quick resolution to problems that we previously would have dealt with for days or weeks without getting fixed. Jobs as small as simple printer fixes to bigger issues involving running new wiring and hardware, they have helped us with them all. We are so happy to have them to take the worries off of us, and allow us to work on and with our customers instead!
